Sales Policies
Prices are F.O.B. our plant in Arlington, TX. Prices are subject to change without notice. Please verify at time of order.
Ordering: Use item ID numbers when ordering to assure accuracy. Fax orders to 817-795-4673 or email to Orders@gnsfoods.com. Please allow 7-14 days for processing and shipping of your order. Note special instructions or delivery dates.
Payment and Terms: No C.O.D. shipments. First orders must be pre-paid. We accept credit card payments, checks or money orders. Texas companies must provide current Texas Resale Certificate. All accounting paperwork must be complete before orders can ship. Past due accounts must be paid before new orders will be shipped. We reserve the right to charge interest at the rate of 1 1/2% per month (18% per year) on delinquent balances. Collection/legal fees will be paid for the delinquent account. Returned checks will be charged $30 each. GNS reports to CRA and Dun & Bradshreet.
Local Delivery: Minimum for free local delivery in most locations in the DFW Metroplex is 200 lbs total (net product weight). If shipment is FOB origin, the shipping cost will be added to the invoice.
Shipping Policy: Verify box count and note discrepancies at time of delivery. UPS damaged items should be REFUSED at time of delivery. Claims and damages must be filed by the customer. You must write on the Bill of Lading any damages or shortages at the time of deliery. We will assist you with freight claims as necessary.
Credits and Returns must be authorized by GNS Foods. Returns due to overstocking or non-rotation will not be accepted. Do not make deductions without prior approval. A 25% restocking fee, plus freight, will be added.
Shipping of Meltable Items: In warm weather meltable items must be gel-packed and shipped in "cooler boxes" for an extra fee. See Customer Service for rates and details. The only exception is fudge, which is so heat sensitive that pricing includes cooler packing.
Private Label Programs: Our state-of-the-art, full-color label printers allow you to choose from one of our brand names or one of your own on most items. Set-up and Design Fee is $60, payable with first purchase order.